Reference

Read 8g8g Terms & Conditions Before Opening

Our 8g8g Terms & Conditions explain how your account, wallet activity and lobby access work before you open an account.

Account stepsWallet recordsPolicy accessPhone confirmation

Open the Terms Before Using DANA

8g8g Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions form the agreement between you and us when you create, access or use an account. They cover accurate account details, phone verification before account access, lawful eligibility, wallet instructions, transaction records, device access and the process for changing or ending your account

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relationship. Access depends on local law, so you must check that use is permitted in your location before continuing. For Indonesian account activity, the payment references may include DANA, OVO, GoPay, QRIS, bank transfer or a virtual account; the method shown to you is part of
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the transaction record, not a separate promise. If you are in Makassar or another Indonesian location, the same policy wording applies unless local law requires a different result. Read the current wording each time you return, because a material policy change will be presented through an
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account or site notice.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Find Help With Terms and Account Steps

A clear contact route matters when a policy clause affects your account or wallet record. We keep support close to the account and cashier path so you can ask about wording, phone confirmation, payment status or an access decision without guessing which team to reach. Include your account reference and the relevant transaction detail so we can check the matter accurately.

Team online

Account wording

Ask us to explain a Terms & Conditions clause through the account support route. We can point you to the relevant section without changing the agreement through an informal message.

Wallet status

If DANA, OVO, GoPay or QRIS status does not match your receipt, send the payment reference through support. We use those details to connect your question with the correct account record.

Access concern

For a phone confirmation or access question, contact us from the account path and describe the step that stopped. Eligibility still depends on local law and cannot be bypassed through support.

RECORD HANDLING

Browse How We Apply These Terms

The policy also explains what happens to the records created when you use your account. We handle account details, verification data, payment references and support messages for stated operational purposes, then apply…

Account details

We use the details you submit to create and maintain your account, including the phone number used for confirmation. Your Terms & Conditions require those details to remain accurate and current.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be kept with the related account record. This helps us investigate a status question without treating a receipt as account ownership.

Cookies

Cookies and similar session tools may remember a sign-in state or device preference. The policy explains their role, and you can contact us if you want clarification about a particular cookie setting.

Account security

Keep your phone access and account credentials private, and tell us promptly if you notice an unfamiliar sign-in step. We may ask for account details before discussing records with you.

Retention period

We retain account, payment and support records only according to the purposes and periods described in the policy or required by applicable rules. The exact treatment can depend on the record type.

Change requests

To request a correction, deletion assessment or explanation, use the account support route and identify the record concerned. We will review the request under the Terms & Conditions and applicable law.

Explore Answers About 8g8g Terms

These Terms & Conditions questions cover the decisions you are most likely to make before opening an account. We address eligibility, payment records, device use, policy changes and requests about personal data so you can read the relevant clause before taking the next account step.

They cover account creation, phone confirmation, lawful access, device use, wallet records, account security, cookies, data handling, policy changes and the process for contacting us about a disagreement or correction.

Access depends on local law. You must check that use is permitted where you are located, provide accurate account details and complete any phone confirmation requested before account access.

Yes. DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may appear in the transaction terms. The method shown for your account and its receipt form part of the payment record.

Phone confirmation helps connect account access with the details you submitted and supports account security. The Terms & Conditions explain when this step is required and what happens if confirmation is incomplete.

We may update the Terms & Conditions when our process or legal requirements change. We will present a material change through a site or account notice, and the current wording applies after its stated effective point.

Contact us through the account support route, identify the data you believe is incorrect and include enough account detail for verification. We assess correction or deletion requests under the policy and applicable law.

Keep the DANA, OVO, GoPay or QRIS receipt and send its reference through support with the account detail involved. We can check the transaction record, while the Terms & Conditions govern the final assessment.

Read 8g8g Terms & Conditions Before Opening

Find Help With Terms and Account Steps

Account wording

Wallet status

Access concern

Browse How We Apply These Terms

Account details

Payment references

Cookies

Account security

Retention period

Change requests

Explore Answers About 8g8g Terms

01 What do the 8g8g Terms & Conditions cover?

02 Can I access 8g8g from Indonesia?

03 Do the Terms & Conditions mention DANA and QRIS?

04 Why does 8g8g ask for phone confirmation?

05 How do policy changes affect my account?

06 How can I request a change to my account data?

07 What should I do if a wallet record is wrong?

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